How Crown Coins Casino’s model works
Crown Coins is a social casino. It accepts players from every US state apart from Idaho, Michigan, Nevada, and Washington. You can play the games with two currencies: Crown Coins and Sweeps Coins. We have explained the differences between these coins below.
Play with Crown Coins for fun
Crown Coins are the site’s virtual credits that you simply use to play slots for fun. Your Crown Coins balance will increase or decrease after each spin, but you cannot redeem them for prizes.
Play with Sweeps Coins for a chance at cash prizes
Sweeps Coins are the premium coins at Crown Coins Casino. They can be redeemed for cash prizes if you complete a simple 1x playthrough requirement on them. It is perfectly legal for you to redeem your Sweeps Coins for cash prizes, provided you are 18 or older and located in any state except for Idaho, Michigan, Nevada, or Washington. This means you can redeem SC for prizes in Illinois.
You cannot purchase Sweeps Coins. They can only be issued free of charge via bonuses and promotions. You will normally receive free Sweeps Coins if you purchase Crown Coins, too.
Use the toggle button at the top of the homepage to switch from playing with Crown Coins to Sweeps Coins and vice versa.
How to redeem Sweeps Coins for cash prizes
You can redeem your Sweeps Coins for cash prizes at a rate of 1 SC to $1 at Crown Coins. The minimum redemption is 50 SC, which is equivalent to $50. (We love this minimum redemption, as it is much lower than for competitors like LuckyLand Slots, which requires 100 SC before redemption.)
As mentioned above, you just need to complete a 1x playthrough requirement on your SC before they become eligible for a prize redemption. You can play any of the games featured on the site. When you have played through at least 50 SC, follow these steps to redeem a prize:
- Open the main menu and click “Redeem.”
- Enter the number of SC you would like to redeem for a prize.
- Choose your redemption method. You can opt for a bank transfer or Skrill.
- If you opt for a bank transfer, select your bank from the list, log into your bank account, and follow the steps. Alternatively, enter your Skrill address and click “Confirm.”
- A message will explain that your redemption request has been submitted.
It typically takes 1-2 days for the Crown Coins team to process and approve prize redemption requests. During this time, the request will have a “Pending” status. It will then change to “Approved,” and you will normally need to wait for another 1-3 business days for the funds to arrive in your account.
Crown Coins customer support and service
You will need to fill out a support ticket and wait for a reply if you need assistance at Crown Coins. A member of the team will then email you back. Response times vary. You may hear back from a representative within an hour or two, but it can take more than 24 hours.
Some rivals provide 24/7 live chat support. That allows you to benefit from immediate assistance, and you can easily ask follow-up questions to resolve your issue in an efficient manner. It would be great to see Crown Coins introduce live chat support in the future. On a brighter note, the site does have a very detailed FAQ section, which provides clear answers to a wide variety of questions.
History of Crown Coins
The New Hampshire-based company Sunflower Limited launched Crown Coins in July 2023. Crown Coins represents the company’s first foray into social casino gaming, and it does not have any sister sites. Sunflower Limited is a private company; it does not have a corporate website.
Crown Coins is a legal site that complies with local sweepstakes regulations in each state where it operates. Players who are 18 or older can legally play social casino games and redeem Sweeps Coins for cash prizes at Crown Coins. The team has been adding new games and features since launching the site in the summer of 2023, and we expect the portfolio to continue expanding in the years ahead.